"May I also use this opportunity to thank you for your friendly professional service from the very first appointment at your offices and for your patience and perseverance to see this through.
I have phoned you on a regular basis updating you of all the operations after our first meeting and you have provided me constantly with feedback. Without your support and empathy, this surely would not have been settled.
I will recommend the service and the support received from you to all. I am grateful - service like this actually makes us believe in the words "Customer Care".
Baie, baie dankie en ek glo ons gaan spoedig die betaling ontvang.
"This letter serves to confirm that, yes, indeed I did receive a warm and humble communication from Corné van de Venter attorneys, since my husband died on the 1st of June 2012.
The only person I communicated with from the first day was Phindile Mokgaloane, who introduced herself as a person working for Road Cover.
Therefore I am trying to express and thank the above-mentioned attorneys for the helpful assistance that I have been given, as the late husband's wife.
The assistance you have given to me is highly appreciated.
Thanking you, "
Mrs. B.E. Ndimande, Johannesburg
I would like to take this opportunity to express my heartfelt gratitude to you and your team who always assisted me so professionally during my claim against the Road Accident Fund.
Words fail me in expressing my gratitude. I commend you for your hard work, dedication and support. Your empathy and work ethic enabled you to assist me during often difficult times. You always treated me with respect, professionalism and the highest integrity. You always took the time to consult with me in my preferred language where possible and address any questions to eliminate any uncertainty and fear.
I applaud Lisa for her hard work, good nature and willingness to always assist wherever she can.
I will recommend Corné van de Venter Attorneys and RoadCover to all potential clients. Thank you.
Martinus van Wyngaardt,
I would like to thank you profusely for the manner in which you have handled my case. You kept me informed regularly with developments on my case and I cannot express my appreciation for your compassion, as well as your efficiency.
You are an asset to the RoadCover team. To find someone who takes their work seriously and provide outstanding service is too hard to come by.
May you grow from strength to strength and climb up the ladder at this institution.
"Herewith I would like to express my sincere gratitude to PotholeCover and in particular, to Francois for the very professional service I received in connection with my claim against the Free State department of the roads and transport/Ubunyebethu construction and project cc. This was in relation to the damages that were caused to my car (cracked tyre/dented rim) when I drove through a major pothole on the R57 between Sasolburg and Heilbronn on the 30th November 2014.
I have been covered for legal assistance by your company in processing such a claim for some time and I have now experienced first hand, the value of such cover. I realise that it would have been virtually impossible to personally submit and handle such a claim. Other legal assistance would have been very costly with no guarantee of my claim being successful. Thanks for keeping me up to date with the progress of the claim and for your persistence in forcing the other party to eventually settle the claim. I definitely will recommend your company to my relatives, friends and colleagues.
Dr Jan Floor,