"With regards to my claim, I would like to say a very big thank you to you. I really appreciate the hard effort put into the claim to get my money so soon and also all the running around you did for me.
I don’t know how to tell you how much I appreciate it. I would also like to place on record that I did not have to do anything, you did everything for me even as far as coming and dropping off whatever necessary documents I needed to me at my home long after working hours. I am sure you must have received many other emails on the brilliant job being done but I would just like to say a very big THANK YOU."
Zaheer Casiem, Johannesburg
"Three years ago my domestic worker was involved in an accident at the entrance to Dainfern, as a result of which she sustained serious knee injuries and is unable to work. My insurance policy had a clause covering this eventuality and the case was handed to RoadCover. Almost three years to the day, the case came up in court and Annah has been awarded some compensation from the Road Accident Fund (RAF).
I wanted to let you know how wonderfully supportive RoadCover has been during this period. They handled the case with efficiency and empathy and I cannot praise them enough. It is wonderful to think that Annah was not left abandoned by the RAF. The hard work and untiring efforts of RoadCover have ensured that she will have some joy in her advancing years. I think it is important that you and the insurers know what good work RoadCover did for Annah.
I would like to take this opportunity to express my heartfelt gratitude to you and your team who always assisted me so professionally during my claim against the Road Accident Fund.
Words fail me in expressing my gratitude. I commend you for your hard work, dedication and support. Your empathy and work ethic enabled you to assist me during often difficult times. You always treated me with respect, professionalism and the highest integrity. You always took the time to consult with me in my preferred language where possible and address any questions to eliminate any uncertainty and fear.
I applaud Lisa for her hard work, good nature and willingness to always assist wherever she can.
I will recommend Corné van de Venter Attorneys and RoadCover to all potential clients. Thank you.
Martinus van Wyngaardt,
"May I also use this opportunity to thank you for your friendly professional service from the very first appointment at your offices and for your patience and perseverance to see this through.
I have phoned you on a regular basis updating you of all the operations after our first meeting and you have provided me constantly with feedback. Without your support and empathy, this surely would not have been settled.
I will recommend the service and the support received from you to all. I am grateful - service like this actually makes us believe in the words "Customer Care".
Baie, baie dankie en ek glo ons gaan spoedig die betaling ontvang.
"To whom it may concern,
I would hereby like to take the opportunity to thank Corné van der Venter Attorneys and ABSA Bank for the prompt and professional service that was provided to me for the duration of my RoadCover claim.
Corné van der Venter and Farzaana and their attorneys were very helpful and passionate about dealing with my claim and treated me with the utmost professionalism and empathy for my situation. At all times was I informed about how my case progressed and received telephonic updates on a regular basis from Corné and Farzaana.
Being an ABSA member resulted in me being able to enjoy RoadCover services, without having to pay any legal fees for any of the cases and court proceedings.
A big THANK YOU to Corné van der Venter Attorneys and ABSA Bank for treating me with humanity. Be assured that you have earned my utmost respect for how you deal with people.